For order cancelled on client's request or non-compliance, the amount will be refunded after a deduction of Payment Gateway charges and 2% as cancellation charges will be applied.
To complete your return, we require a receipt or proof of purchase.
Once your return is processed, we will send you an email to notify you. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a cheque will be issued from Branch.
If you haven’t received a refund yet, first check your bank account again.
Contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
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